Crucial to maximizing knowledge opportunities is capturing and recording information from a multitude of customer engagement experiences.
The Customer Engagements Group CRS is a highly adaptable online platform that captures and deploys findings instantly to our clients on the completion of every customer engagement.
The CRS cannot lie, it forms opinions and creates a base of knowledge from which change is the daily outcome.
Whether phone based specialists working with a PC or field based specialists working from iPads, the questionnaire based protocol is a fluid function that is live and for ever evolving. With access unique to each client and changeable to meet market or commercial events that require specific knowledge, the CRS is a powerful tool handling thousands of inputs every day.
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