Business Opportunity Analysis

When the Customer Engagement Process is your Product - what you live and breathe - your expertise is a resource of great value.


How often do you ask your customers “what can we do to grow our business?” or “where do you think the biggest opportunity lie? These questions along with many Business Growth Opportunity questions are often avoided by organisations when engaging with customers, yet can form the basis for fast and effective revenue growth.

Organisations are too often too close to the products and service delivery. With the Business Opportunity Analysis programme, we capture knowledge so crucial to enhancing and delivering a perfect product mix, that you wish you undertook this programme years ago.

Like all questionnaires created at the Customer Engagement Group, we tailor each survey specifically to meet the needs of the client.